Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed within 1–3 business days, excluding weekends and holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
DOMESTIC SHIPPING
We currently ship within the United States, including Puerto Rico.
The following shipping options are available:
- USPS Ground Advantage — $5 flat rate
- USPS Priority Mail — $10 flat rate
- FREE USPS Ground Advantage shipping on orders of $100 or more
Delivery times are estimates and begin once your order has been shipped. Carrier delays may occur and are outside of our control.
INTERNATIONAL SHIPPING
At this time, we only ship within the United States, including Puerto Rico. International shipping is not currently available.
SHIPPING ADDRESS
Please make sure your shipping address is complete and accurate before placing your order, including apartment, suite, or unit numbers when applicable.
Once an order has been fulfilled and a shipping label has been created, we cannot guarantee that the shipping address can be changed.
If an order is returned to us due to an incorrect or incomplete address provided at checkout, any additional shipping costs required to resend the package will be the responsibility of the customer.
LOST, STOLEN OR DELAYED PACKAGES
Once your package has been handed over to the shipping carrier, transit and delivery are outside of our control.
Difficile.Club is not responsible for carrier delays or packages marked as delivered by the carrier.
If you experience an issue with your shipment, please contact the carrier using your tracking information. You may also contact us at hello@difficile.club if you need information from us to assist with your claim.
CONTACT
For any questions regarding shipping, please contact us at hello@difficile.club.